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Set Up 2: Connecting the Earbuds of HT3831 to the Transmitter

  • Updated

SET UP 2

HT3831 – Connect the Earbuds to the Transmitter Dock

Your HT381 earbuds and HT3831 transmitter dock are already paired at the factory.

You normally do not need to pair them yourself. Turn on the earbuds and wait about 2–5 seconds for them to connect automatically.

Before You Start

First, connect the transmitter dock to your TV:

Set Up 1 – Connect the HT3831 Dock to Your TV

  1. Turn ON your TV.
  2. Play a TV program or video with sound.
  3. Make sure the HT3831 transmitter dock is connected to power.

Power tip: If the dock does not receive power from your TV’s USB port, connect it to a 5V USB wall adapter.

Turn On and Connect the Earbuds

  1. Move the earbuds’ power switch to ON, keep them close to the transmitter dock, and wait about 2–5 seconds.
  2. The earbuds and transmitter should connect automatically. Do not press any pairing buttons during normal setup.

Solid GREEN on both devices = Connected

Put on the earbuds and adjust the volume to a comfortable level.

HT381 earbuds connected to the HT3831 transmitter with solid green indicators

Still Not Connecting? Pair Them Manually

Only use these steps if automatic connection has failed.

  1. Hold the transmitter’s MODE button for 2 seconds until TRANSMIT flashes green.
  2. With the earbuds on, hold AMBIENT for 5 seconds until their LED flashes green quickly.
  3. Keep both devices close and wait for them to connect.

Solid GREEN on both devices = Pairing complete

Not Connected?

Try the checks below if the earbuds still do not connect.

Restart the System
  1. Turn the earbuds OFF and disconnect power from the dock.
  2. Wait about 5 seconds, then reconnect the dock’s power.
  3. Turn the earbuds ON, keep them close, and wait 5–10 seconds.

Solid GREEN = Connected

Make Sure the Dock Has Power

Check the USB power cable. If necessary, connect the dock to a 5V USB wall adapter instead of the TV’s USB port.

Connected but There Is No TV Sound
  1. Turn up the volume on the earbuds.
  2. Make sure your TV is playing something with sound.
  3. Check the TV audio cable and sound-output settings.

Using Optical? Set your TV’s Digital Audio Format to PCM. Follow our Brand-by-Brand TV PCM Settings Guide.

Need More HT3831 Help?

See all setup and troubleshooting guides for this product.

View HT3831 Support

Still Need Help?

Contact the Avantree support team for additional assistance.

Contact Avantree Support

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