Don’t worry, this can happen occasionally and we’ll help you take care of it.
1️⃣ Gather your details: product model, batch number, shipping address, your full name and phone
number.
2️⃣ Email these to support@avantree.com with the subject “DFU Failure – C82-LEA/Aura.”
3️⃣ Our support team will review your case and arrange a replacement if needed.
Once we receive your email, we’ll confirm the next steps and make sure everything is resolved for you.
Still need help? Our support team’s happy to help — contact support@avantree.com.
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