C82 LEA - Mic not working on PS5? – Avantree Support

C82 LEA PS5 Microphone Guide

Microphone Not Working on PS5?

Follow these steps if you can hear PS5 audio through your headset, but other players cannot hear your microphone.

Before You Start

If you can already hear your PS5 through the connected headset, but the microphone is not working, the C82 LEA may need to be updated and switched to Voice Chat Mode.

Follow the steps below in order.

Update the C82 LEA Firmware

First, make sure your C82 LEA is running the latest firmware.

Connect the C82 LEA to a Windows PC or Mac and complete the firmware update before reconnecting it to your PS5.

Important: Use a USB cable that supports data transfer. A charging-only cable may prevent the computer from detecting the C82 LEA.

Update C82 LEA Firmware ›

Reconnect the C82 LEA to Your PS5

After the firmware update is complete:

Plug the C82 LEA into your PS5.
Turn your headset off and back on.
Reconnect or re-pair your headset with the C82 LEA.
Wait until the headset and C82 LEA are connected.

Switch to Voice Chat Mode

Once your headset is connected, quickly double-press the Multifunction Button (MFB) on the C82 LEA.

VOICE CHAT MODE

MFB × 2

Two quick presses — do not press and hold.

Why is this important? Voice Chat Mode enables microphone communication for PS5 voice chat.

Confirm Voice Chat Mode

After double-pressing the MFB, check the LED on the C82 LEA.

VOICE CHAT MODE

Solid White LED

This indicates that the C82 LEA is in Voice Chat Mode.

Check the Microphone on Your PS5

On your PS5, open:

Settings → Sound → Microphone

Check that:

The correct USB audio device is selected for the microphone input.
The microphone is not muted.
The microphone level responds when you speak.

How Do I Know the Microphone Is Working?

Speak into your headset microphone while viewing the PS5 microphone level.

If the microphone level moves when you speak, the PS5 is receiving your microphone audio.

Still No Microphone?

Try these steps again in this order:

Unplug the C82 LEA from the PS5.
Restart the PS5.
Plug the C82 LEA back into the PS5.
Reconnect your headset to the C82 LEA.
Confirm that you can hear PS5 audio through the headset.
Quickly double-press the MFB to enter Voice Chat Mode.
Check the PS5 microphone settings again.

You can hear the game, but other players still cannot hear you?

Make sure the headset is connected first, then double-press the C82 LEA MFB to enable Voice Chat Mode.

You may need to switch to Voice Chat Mode again after reconnecting or re-pairing your headset.

Quick Summary

If your C82 LEA has PS5 audio but the microphone does not work:

Update the C82 LEA firmware.
Reconnect or re-pair your headset.
Wait until the headset is connected.
Quickly double-press the MFB.
Test the microphone from the PS5 microphone settings.

Still Need Help?

If the microphone still does not work, contact Avantree Support and tell us:

The brand and exact model of your headset or hearing aids
Your C82 LEA firmware version
Whether you can hear PS5 game audio
Whether you see the solid white LED after switching to Voice Chat Mode
Whether the PS5 microphone level responds when you speak

Contact Avantree Support ›