Slumber 2 - Missing First Words or Audio Cut-Off?

AUDIO FIX

Slumber 2 – Audio Cuts Out or Words Are Missing

Follow these steps if the audio stutters, cuts out, or misses the first words.

Step 1 – Check the 3.5 mm Plug

1. Unplug the pillow speaker’s 3.5 mm plug from the controller, then push it firmly back in until it is fully inserted.
2. Play audio again. If it still stutters or cuts out, continue below.

The gap can be very small and easy to miss. Compare the connections below and push the plug all the way in.

Using Bluetooth?

Lower the controller volume first, then raise your phone’s media volume to 80%–100%. Use the controller to set a comfortable listening level. Keep your phone nearby and try another audio track.

Using built-in sleep sounds or AUX? Skip this check.

Step 2 – Still Having Audio Problems?

If the audio still stutters, cuts out, or misses words after the checks above, contact Avantree Support. We’ll help arrange a new replacement controller if needed.

Need Help with Your Controller?

Contact Avantree Support