NB16-Q - How to Clean the Earbuds of NB16 Series Headphones?

Q: Why should I clean my NB16 eartips regularly?
A: Earwax, dust, and moisture can block sound and damage components. Regular cleaning prevents issues like muffled audio, uneven volume, or low sound.

Q: What should I use to clean the eartips?
A: You’ll need:

1. A Q-tip (cotton swab)

2. A dry soft brush (a toothbrush works too)

3. A clean, dry microfiber cloth

Q: How do I clean the eartips?

A: You should:

1. Gently remove the eartips from the earphones.

2. Use the Q-tip and brush to remove debris from the eartip and speaker mesh.

3. Wipe the inside of the eartip with the dry microfiber cloth.

4. Reattach the eartips—press them gently until secure.

Q: Can I use water, alcohol, or soap?
A: No. Liquids can damage internal parts. Only dry cleaning tools should be used.

Q: What if cleaning doesn't fix the problem?
A: Try replacing the eartips or contact support. Free speaker mesh covers are available if needed.

Need help?
📧 Email: support@avantree.com

Here's a video showing how to install and remove the speaker mesh on your earbuds in case it gets too dirty.