START HERE
Set up your NB16-Q step by step
Choose your language below to open the Interactive Setup Guide. This is the best place to start if you are using NB16-Q for the first time.
Choose another language
Choose your preferred language below. The NB16-Q Interactive Setup Guide will open already translated into the selected language.
What will the guide help me do?
Learn how to pair, use, and charge your NB16-Q earbuds.
BT
Pair your earbuds
Put NB16-Q into Bluetooth pairing mode and connect it to your device or transmitter.
CONTROL
Use the controls
Learn how to power the earbuds on or off and adjust the volume.
CHARGE
Charge your earbuds
Follow the guide to charge NB16-Q and check the charging status.
Already set it up but something isn't working?
Choose the issue that best matches what you're experiencing.
Still Having Trouble?
Tell us what issue you are experiencing, and Avantree Support will help you.
Contact Avantree Support
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