How to Factory Reset/Clear Paring History of Orbit – Avantree Support

Orbit (TC580): Factory Reset / Clear Pairing History

Having trouble connecting your Bluetooth headphones or speakers to Orbit?

You can clear Orbit's Bluetooth pairing history in two simple steps.

What does this reset do? It removes the previously paired Bluetooth devices from Orbit's pairing history. You will need to pair your headphones or speakers again afterward.

Power On Orbit

Make sure Orbit is connected to power and the power switch is in the ON position.

Important: Orbit must be powered ON to perform the factory reset.

Press and Hold the + and − Buttons for 5 Seconds

Press and hold the + and − buttons on Orbit at the same time for approximately 5 seconds.

Original Orbit product image with the plus and minus buttons highlighted in a red rectangle — Hold the two buttons highlighted in red for 5 seconds.

+ −

HOLD BOTH TOGETHER FOR 5 SECONDS

Reset Complete

The previously connected Bluetooth devices displayed on Orbit's screen will disappear.

This confirms that Orbit's pairing history has been cleared.

What's Next? Reconnect Your Headphones / Speakers

After clearing Orbit's pairing history, put your headphones or speakers into Bluetooth pairing mode and connect them again.

RECONNECT BLUETOOTH HEADPHONES / SPEAKERS

Tip: Bluetooth devices often reconnect automatically to the last device they were paired with. Temporarily turn off Bluetooth on nearby phones, computers, or other previously connected devices to prevent interference.

Reset Not Working or Still Unable to Connect?

Nothing happens when holding the buttons: Make sure Orbit is powered ON, then press and hold the + and − buttons together for the full 5 seconds.
Headphones keep connecting to another device: Turn off Bluetooth on the previously connected phone, computer, or TV.
Orbit still cannot connect: Clear the pairing history on your Bluetooth headphones or speakers as well, following that device's instructions.
Using a phone or computer: Turning Bluetooth OFF and then ON again may help refresh the connection.
Still not working: Contact Avantree Support for further assistance.

Still Need Help?

Tell us your Orbit model, the Bluetooth headphones or speakers you are using, and what happens when you try to reset or reconnect.

ASK A QUESTION

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