Whether you can hear sound through your TV speakers and headphones or hearing aids at the same time depends on your TV's audio settings and how the devices are connected.
Try the Optical Connection
Optical is usually the easiest connection to test first, if your TV and Avantree device support it.
- Connect your TV's Optical / Digital Audio Out to your Avantree transmitter.
- Keep your TV speakers turned ON.
- Turn on the TV and play a show or movie with sound.
- Check whether you can hear sound through both the TV speakers and your headphones or hearing aids.
Great! Your TV supports simultaneous audio with this connection. No further changes are needed.
Your TV may need a simultaneous audio setting, or it may not support both outputs together. Continue to Step 2.
Check Your TV Sound Settings
Open your TV's Settings → Sound / Audio → Sound Output.
Look for a setting that allows the TV speakers and Optical output to work together. Depending on your TV, it may be called:
If you find this setting: Enable it, then test both audio outputs again.
If you cannot find it: Check your TV manual or contact the TV manufacturer to confirm whether your model supports simultaneous audio.
TV Doesn't Support Both? Try an Auracast Speaker
If your TV cannot play sound through its built-in speakers and hearing aids together, consider using an external Auracast speaker instead.
With a compatible Auracast setup, the speaker and your Auracast hearing aids can receive the same broadcast, allowing you to listen through both at the same time without relying on the TV's built-in speakers.
Still Need Help?
Tell us your TV brand and exact model, your Avantree product, and how it is connected.
Also let us know whether your TV speakers turn off when your headphones or hearing aids connect.
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