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Call Answered on iPhone but Audio Not Coming Through Roadtrip

  • Updated
CALL TROUBLESHOOTING

Call Answered on iPhone but No Audio Through Roadtrip

If a call stays on your iPhone instead of playing through Roadtrip, follow these steps.

Step 1 – Set Call Audio Routing to Automatic

  1. Open Settings on your iPhone.
  2. Tap Accessibility.
  3. Tap Touch.
  4. Tap Call Audio Routing.
  5. Select Automatic.
Automatic allows your iPhone to use a connected Bluetooth device, such as Roadtrip, for calls.
Open Settings on iPhone Open Accessibility on iPhone Open Touch settings on iPhone Select Automatic in Call Audio Routing

Step 2 – Check the Audio During a Call

  1. Make or answer a call while Roadtrip is connected.
  2. On the iPhone call screen, tap Audio.
  3. Choose Roadtrip if it appears in the list.
You should now hear the call through Roadtrip instead of the iPhone.

Step 3 – If Roadtrip Does Not Appear

  1. End the call.
  2. On your iPhone, open Settings → Bluetooth.
  3. Make sure Avantree Roadtrip shows as Connected.
  4. If it is not connected, select it to reconnect.
  5. Make another call, then tap Audio on the call screen again.
Still Not Working?
  1. Turn Roadtrip OFF.
  2. Turn Bluetooth OFF on your iPhone, then turn it back ON.
  3. Turn Roadtrip ON and wait for it to reconnect.
  4. Make another test call.
If Roadtrip is connected for music but still cannot be selected for calls, reset its Bluetooth pairing history and pair it again.
Open Roadtrip Factory Reset Guide

Still Need Help?

Contact Avantree Support and tell us whether Roadtrip is connected for music and what appears after you tap Audio during a call.

Contact Avantree Support

 

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