TROUBLESHOOTING
Why Doesn’t CK11 Turn On Automatically?
The CK11 can only wake automatically when its motion sensor is active.
Important: The motion sensor works only when the CK11’s physical power switch is set to ON.
Step 1 – Check the Physical Power Switch
Make sure the CK11’s physical power switch is set to ON. Leave it in this position when you want to use Auto Power ON.
Step 2 – Trigger the Motion Sensor
- Enter your car or move near the CK11.
- If needed, gently move the CK11 to trigger its motion sensor.
- Wait a few seconds for the CK11 to wake.
If your phone was paired previously, the CK11 should turn on and reconnect automatically.
Why the CK11 Will Not Wake
If you manually slide the physical power switch to OFF, the CK11 shuts down completely. The motion sensor is disabled and cannot turn the CK11 on automatically.
Want to Stop Auto Power ON?
Slide the physical power switch to OFF. This turns off the CK11 and disables automatic wake-up until you slide the switch back to ON.
Still Need Help?
Contact Avantree Support for additional assistance with your CK11.
Contact Avantree Support
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