Not sure which button or light to check?
Select a control below. The product image will zoom into its location and show you what it does.
Find the Controls on Your HT41899 Plus 2
Select a component, then choose a control to zoom in and see what it does.
1
START HERE
What do you want to check?
Select a button or indicator below. The photo will zoom in and the instructions will appear underneath.
SELECT A CONTROL
Click to zoom
2
WHAT IT DOES
SELECT A CONTROL
Your explanation will appear here. Choose a control above.
Good to Know
These checks can prevent common setup and charging problems.
Use a proper USB power source
Avoid using a TV or computer USB port, or a power bank, for charging. These sources may not provide sufficient power.
Using Optical audio?
Set your TV's Digital Audio Output Format to PCM.
Something Doesn’t Look Right?
Choose the issue that best matches what you are experiencing.
No Sound?
Check the TV audio signal, headphone connection, cable, and TV audio settings.
Headphones Not Connecting?
Reconnect or pair Headphone 1 or Headphone 2 with the transmitter.
Charging Problem?
Check the charging dock, charging light, and direct USB charging options.
Need Multiple Audio Outputs?
Learn how to use TV speakers, a soundbar, and headphones at the same time when supported.
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