Medley Clear - How to Pair, Connect and Lock a Bluetooth Headphone with the Transmitter Base? – Avantree Support

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Medley Clear – How to Pair, Connect & Lock Headphones

Use this guide if your headphones no longer connect automatically to the Medley Clear transmitter.

Before You Start

Turn your TV OFF. Turn Bluetooth OFF on nearby phones, tablets, and computers, then keep the headphones close to the transmitter.

Step 1 – Put the Transmitter in Pairing Mode

Turn the Medley Clear transmitter ON.

Slide and hold the transmitter power switch toward the PAIR icon for 2 seconds.

Release it when the transmitter indicator begins flashing red and blue.

Flashing RED & BLUE = Transmitter ready to pair

Step 2 – Put the NB18T in Pairing Mode

Start with the NB18T OFF. Slide and hold its power switch toward PAIR until the indicator flashes red and blue and you hear “Pairing.”

Flashing RED & BLUE = NB18T ready to pair

Simply turning the NB18T ON is not enough. Keep holding toward PAIR until the indicator flashes red and blue.

Step 3 – Connect

Keep the NB18T close to the transmitter.
Wait a few seconds without pressing additional buttons.
You may also hear “Connected.”

Solid BLUE on both devices = Connected

Do not stop here. Lock the connection next.

Step 4 – Lock the Headphones

After the headphones are connected, press and hold the transmitter’s LOCK button for 5 seconds.

Release it when the red and blue lights appear together for about 5 seconds, which may look pink.

PINK for about 5 seconds = Locked

The indicator will return to solid blue. The headphones are now paired, connected, and locked.

Step 5 – Test Automatic Reconnection

Turn the headphones and transmitter OFF.
Wait about 5 seconds.
Turn the transmitter ON.
Turn the headphones ON.
Keep them close and wait a few seconds.

Solid BLUE = Automatically reconnected

Turn your TV back ON and test the sound.

Something Doesn’t Look Right?

Headphones Are On but Will Not Pair

The headphones may be powered on but not in actual pairing mode.

Start with the NB18T OFF, then slide and hold toward PAIR until the indicator flashes red and blue and you hear “Pairing.”

Flashing RED & BLUE = Pairing mode

Transmitter Is Not in Pairing Mode

Make sure the transmitter is ON. Slide and hold its power switch toward the PAIR icon for 2 seconds.

Release when both RED & BLUE are flashing

Both Are in Pairing Mode but Will Not Connect

Turn Bluetooth OFF on nearby phones, tablets, and computers.
Keep the headphones close to the transmitter.
Place both devices into pairing mode again.
Wait without pressing additional buttons.

Solid BLUE = Connected

Still Unable to Pair?

The saved pairing information may need to be cleared. Follow the factory-reset guide, then return here and pair, connect, and lock the headphones again.

View Factory Reset Guide

Need More Medley Clear Help?

See all setup and troubleshooting guides for this product.

View Medley Clear Support

Still Need Help?

Contact the Avantree support team for additional assistance.

Contact Avantree Support