Harmony is not working properly, experiencing short range / static noise / audio cuts/ Wifi interference?

If you're experiencing short range, static noise, or audio cuts, please try the methods below and see if the issue can be fixed:

Method 1: Reboot and re-pair BOTH the speakers and transmitter.

Method 2: Clear away any potential wireless interference devices.

Other wireless devices in the vicinity of the Harmony may negatively affect the range. This "source of interference" can be a WiFi router, a TV box, or even a Bluetooth device. To solve this issue, simply move either the Harmony transmitter or the source of interference at least 3 feet away from each other. Also, make sure that your WiFi router's antenna is not pointed towards the transmitter.

Method 3: Avoid physical objects.

Walls, solid materials, and even human bodies can all become "obstacles" that negatively affect the device's range. Try clearing the space between your speakers and your transmitter, and see if that helps.

If these still can't fix your issue, please contact us at support@avantree.com, we'll do our best to help.