Why does it keep asking for the password?
When C82 Aura uses an Encrypted Broadcast, some hearing aids cannot save the broadcast credentials or reconnect automatically. You may need to enter the password again each time.
Avoid Entering the Password Every Time
If you don't need password protection, change the broadcast from Encrypted to Public.
1
Open the Avantree Updater App.
2
Go to Settings.
3
Change the broadcast mode from Encrypted to Public.
Broadcast Mode
Encrypted → Public
Reference
What happens after switching to Public?
The broadcast will no longer require a password, so you won't need to repeatedly enter the encryption password when joining.
Ongoing Improvements
Avantree is also communicating with hearing aid manufacturers about improving auto-reconnection and credential-saving on the hearing aid side.
Still need help?
Tell us your hearing aid brand and model, and we'll help check your connection.
ASK A QUESTION
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