C82 Aura – Factory Reset & Clear Pairing History

Reset your C82 Aura to clear previous connections and start a fresh connection.

When should I reset my C82 Aura?

Try this reset if your C82 Aura is having trouble connecting or reconnecting to your hearing aids or other Auracast device.

Connect the C82 Aura to a powered USB-C port.

Keep the C82 Aura plugged in while performing the reset.

1. Make sure the C82 Aura is plugged in.
2. Locate the MFB (Multi-Function Button).
3. Quickly press the MFB 3 times.

After the reset, the previous pairing information has been cleared.

Put your hearing aids or other Auracast receiving device into the appropriate connection mode.

Then connect it to the C82 Aura again as if you were setting it up for the first time.

If the green LED does not appear:

1. Make sure the C82 Aura remains plugged into a powered USB-C port.
2. Press the MFB 3 times quickly.
3. Check for the green LED confirming the reset.

If the reset succeeds but your device still cannot connect, try reconnecting your hearing aids or Auracast device again.

Still Need Help?

If your C82 Aura still cannot connect after the reset, Avantree Support can help you with the next troubleshooting step.