Audikast – Fix Pairing Issue – Avantree Support

Most pairing problems happen because the headphones are not in pairing mode or have connected to another Bluetooth device.

Follow the steps below in order.

Before You Start

Turn OFF your TV first. This helps prevent the headphones from connecting to the TV instead of the Audikast.

Temporarily turn Bluetooth OFF on nearby devices that have connected to your headphones before, such as phones, tablets, and computers.

Why? Your headphones may automatically reconnect to another device instead of the Audikast.

Step 1 – Put the Audikast Into Pairing Mode

Turn the Audikast ON.
Press and hold the A/B or 1/2 pairing button for about 5 seconds.
Look at the light next to the A/B or 1/2 pairing button.

Red and Blue flashing = Audikast is in pairing mode

Not flashing red and blue?
Press and hold the A/B or 1/2 pairing button for 5 seconds again.

Step 2 – Put Your Headphones Into Pairing Mode

This is the most important step.
Simply turning your headphones ON is not always the same as putting them into pairing mode.

Put your headphones into Bluetooth pairing mode.

Depending on your headphone model, you may see Red and Blue lights flashing or hear “Pairing.” Check your headphone manual for the exact pairing indicator.

Not sure how to put your headphones into pairing mode? Check our Bluetooth Headphones Pairing Guide or follow the pairing instructions in your headphone manual.

Headphones keep connecting to your phone?
Turn Bluetooth OFF on the phone. Then put the headphones into pairing mode again.

Step 3 – Keep Them Close and Wait

Keep the headphones about 1–3 feet (30–90 cm) from the Audikast.
Wait for them to connect.
Do not press any more buttons while they are connecting.

Solid Blue = Connected

Still flashing red and blue?
The Audikast is still searching. Continue to Step 4.

Step 4 – Audikast Keeps Flashing Red and Blue?

Flashing red and blue means the Audikast is still searching for a Bluetooth device.

Check the headphones.
Make sure they are in Bluetooth pairing mode, not simply turned on.
Check nearby Bluetooth devices.
Turn Bluetooth OFF on devices that may reconnect to the headphones.
Move the headphones closer.
Keep them about 1–3 feet (30–90 cm) from the Audikast.

Put both devices into pairing mode again and wait for a solid blue light.

Step 5 – Reset Your Headphones

If the headphones still will not connect, reset the headphones.

Reset steps are different for each headphone model. Check your headphone manual and follow the instructions for Reset or Clear Pairing History.

Follow the reset instructions for your headphone model.
Put the headphones back into pairing mode.
Put the Audikast into pairing mode.
Keep them close and wait for them to connect.

Still not connecting?
Continue to Step 6 and reset the Audikast.

Step 6 – Still Not Connecting? Reset the Audikast

Clear the Audikast's saved Bluetooth connections, then pair again.

Reset the Audikast

After the reset:

Put the Audikast into pairing mode.
Put the headphones into pairing mode.
Keep them close together.
Wait for the solid blue light.

Something Doesn't Look Right?

Using Two Headphones?

Fix problems when connecting two Bluetooth headphones.

Fix Dual Link

Connected but No Sound?

Check the Audikast connection and your TV audio settings.

Fix No Sound

Need More Audikast Help?

View more setup and troubleshooting guides for the Audikast.

View All Audikast Guides

Still Need Help?

If your headphones still will not connect to the Audikast, contact Avantree Support. Email: support@avantree.com

Please tell us:

Your headphone brand and model
What the Audikast Bluetooth light is doing
Whether the headphones can connect to your phone