HT5009 Plus - Fix Reconnection Issues

Before You Start: Headphones may not reconnect if they lose pairing with the transmitter or nearby Bluetooth devices interfere. Follow the steps below.

Step 1 – Headphones Not Reconnecting Automatically

1. Turn off the transmitter and headphones.
2. Turn off Bluetooth on nearby phones, TVs, and computers.
3. Turn on the transmitter, then the headphones.
4. Wait 5–10 seconds. If needed, press the transmitter’s Headphones 1 button once.

Step 2 – Using Two Headphones? Check the Power-On Order

1. Turn on the original HT5009 Plus headphones first (Headphones 1).
2. Wait for them to connect.
3. Turn on the second headphones (Headphones 2).
4. Solid Blue on the Headphones – Connected to the transmitter.

Step 3 – Headphones Lost Pairing with the Transmitter?

If restarting does not restore the connection, pair and lock the headphones to the transmitter again using the guide.

Step 4 – Bluetooth Keeps Disconnecting

1. Move the headphones closer to the transmitter.
2. Move the transmitter away from Wi-Fi routers and other wireless devices.
3. Turn off Bluetooth on nearby devices previously paired with the headphones.
4. Restart the transmitter and headphones, then test again.

Step 5 – Still Cannot Connect?

1. Make sure the transmitter and headphones have power.
2. Restart both devices, then try connecting again.
3. Try pairing in another room to reduce wireless interference.

Still Cannot Connect?

Contact Avantree Support for help with your transmitter and headphones.