If you encounter connection issues between your AirPods and SoundJet R2, follow these steps to troubleshoot and resolve the problem:
1. Disable Dual Link: Keep in mind that AirPods (Pro) do not support dual link. Ensure that your Avantree transmitter is not attempting to establish a dual link connection with the AirPods.
2. Disable Bluetooth on Apple devices: AirPods prioritize connections with Apple products. Before pairing with Avantree transmitters, make sure to disable Bluetooth on any previously paired Apple devices. This includes your iPhone, iPad, Mac, and any other Apple devices in your vicinity.
- Go to the settings menu of each Apple device.
- Locate the Bluetooth settings.
- Turn off the Bluetooth function on each device
It is crucial to perform this step before attempting to pair your AirPods with SoundJet R2
3. Reset Avantree SoundJet R2 and AirPods: If the connection issue persists, try resetting both the SoundJet R2 and your AirPods. Here's how:
- Reset Avantree SoundJet R2:
- Turn on the SoundJet R2.
- Double click the MFB button , the connection LED indicators will turn solid blue & red simultaneously for 3 seconds (looks pink). It should then go into pairing mode and the LED will alternate between flashing RED & BLUE.
- Reset AirPods:
- Place your AirPods inside the charging case.
- Close the case lid and wait for a few seconds.
- Open the lid and locate the small button on the back of the case.
- Press and hold the button until the LED light on the front starts flashing amber.
- Release the button and wait for the AirPods to reconnect to your devices.
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