How to Factory Reset the NB18

Conducting a factory reset on the earbuds will clear all past pairing data and restore the default settings for the product. You may want to reset your earbuds if you have trouble pairing them with your devices.

Step 1: Turn on the Earbuds.

From off, switch the power button to on then the LED lights up BLUE.

Step 2: Reset the Earbuds.

Press and hold the volume + and - buttons simultaneously for about 10 seconds until the LED briefly lights up RED & BLUE at the same time (may look PURPLE), indicating that the headphones have reset.The earbuds should then go into pairing mode and the LED will alternate between flashing RED & BLUE.