Before You Start: No sound may be caused by disconnected headphones, incorrect TV audio settings, a loose cable, or muted headphones. Turn on the Opera transmitter and headphones, then play a TV channel or video with sound.
Step 1 – Check the Headphone Connection
Keep the headphones close to the transmitter and check their connection light.
Headphones Not Connected? Turn off Bluetooth on nearby previously paired devices, then follow the pairing and locking guide below.
Opera – Pair, Connect & Lock Headphones →Step 2 – Check the TV Audio Signal & Settings
Play TV audio and check the transmitter's white audio signal indicator.
Choose your TV connection type and follow the matching instructions.
Step 3 – Check Connections, Volume & Restart
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Check the cable connection:
Make sure the cable is securely connected to the TV and the correct input port on the transmitter.
Optical CableConnect to the transmitter's OPT input from TV.
AUX CableConnect to the transmitter's AUX input from TV.
- Set the transmitter's input selector to match your connection: OPT or AUX.
- Increase the headphone volume using the + button.
- Make sure the headphone Mute function is OFF and the TV is not muted.
- Try another TV channel or video.
- Try NEW audio cable of the same type.
- Still no sound? Turn off the transmitter and headphones, reconnect the audio cable, then turn them back on and test again.
No Sound on Certain Apps or Cable Boxes? Play the affected program and set the TV or streaming device's audio format to PCM / Stereo.
Cable Box Audio Settings →Still No Sound?
Tell us your TV model, connection type, headphone LED status, and whether the transmitter's white audio signal light is solid or flashing.
Contact Avantree Support →
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