Earbuds Won’t Reconnect to the Transmitter – Avantree Support

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Reconnect the earbuds to the transmitter

If your earbuds don’t reconnect automatically to the transmitter, follow these steps to reconnect them manually.

Important: This connection uses Auracast, not regular Bluetooth.

ORANGE = Auracast

RED & BLUE = Bluetooth pairing

Before You Start

Turn ON the Medley Pebble 2 transmitter, take the Pebble Aura earbuds out of the charging base, and keep the earbuds close to the transmitter during setup.

Step 1 – Put the Transmitter Into Auracast Mode

On the Medley Pebble 2 transmitter, press and hold the Mode button for about 2 seconds.

Flashing ORANGE quickly = Transmitter is broadcasting and ready for the Pebble Aura.

Step 2 – Put the Pebble Aura Into Auracast Search Mode

On either Pebble Aura earbud, press and hold the Volume − button for about 5 seconds.

Flashing ORANGE quickly = Searching for an Auracast broadcast.

Important: Hold Volume −, not Volume +.

If you see RED & BLUE flashing, the earbuds are in Bluetooth pairing mode. Hold Volume − for about 5 seconds to search for Auracast instead.

Step 3 – Wait for the Connection

Keep the Pebble Aura earbuds close to the transmitter and wait for them to connect. You do not need to use a Bluetooth menu.

Connected Successfully

Transmitter: Solid ORANGE

Earbuds: Solid ORANGE for about 3 seconds, then OFF

✓ Play something on your TV. You should now hear the TV audio through your Pebble Aura earbuds.

Something Doesn't Look Right?

Earbuds Are Flashing ORANGE but Won't Connect?

Make sure both the transmitter and earbuds are in Auracast mode.

Keep the earbuds close to the transmitter.
Hold the transmitter's Mode button for about 2 seconds.
Confirm its Mode LED is flashing ORANGE quickly.
On either earbud, hold Volume − for about 5 seconds.
Wait for the connection.

Transmitter = Solid ORANGE

Earbuds = Solid ORANGE for about 3 seconds, then OFF

Transmitter Is Not Flashing ORANGE?

Press and hold the transmitter's Mode button for about 2 seconds. The Mode LED should flash ORANGE quickly.

Need More Pebble Aura Help?

Browse more Pebble Aura setup and troubleshooting guides.

View Pebble Aura Guides

Still Having Trouble?

Contact Avantree Support and tell us what LED you see on the Medley Pebble 2 transmitter and Pebble Aura earbuds.

Contact Avantree Support