Medley Pebble 2 - How To Reconnect Earbuds – Avantree Support

Before You Start: Pebble Aura earbuds may not reconnect if the wireless connection was interrupted or the previous connection was lost. To avoid interference, turn OFF the TV and other nearby Bluetooth devices. Try reconnecting using the charging base first. If that doesn’t work, pair them manually.

Step 1 – Try Quick Reconnection First

Connected successfully:

Transmitter: Solid ORANGE

Earbuds: Solid ORANGE for about 3 seconds, then OFF

Make sure the Medley Pebble 2 transmitter is ON.
Place both earbuds on the charging base.
Take the earbuds off the base.
Wait 5–10 seconds for them to reconnect automatically.

Still not connecting? Continue to Step 2 to pair the earbuds manually.

Step 2 – Manually Pair the Earbuds

1. Put the Transmitter Into Auracast Mode

Press and hold the transmitter’s Mode button for about 2 seconds.

Flashing ORANGE quickly – Transmitter is broadcasting and ready to connect.

2. Put the Earbuds Into Auracast Search Mode

On either earbud, press and hold the Volume − button for about 5 seconds.

Flashing ORANGE quickly – Earbuds are searching for the transmitter.

Important: Press Volume −, not Volume +. If the earbuds flash RED and BLUE, they are in Bluetooth pairing mode. Hold Volume − for about 5 seconds to search for Auracast instead.

3. Wait for the Connection

Keep the earbuds close to the transmitter and wait for the LEDs to change:

Transmitter: Solid ORANGE

Earbuds: Solid ORANGE for about 3 seconds, then OFF

The earbuds are connected. Play TV audio to test.

Still Not Connecting?

Make sure both devices are in Auracast Mode (ORANGE LED), not Bluetooth Mode (RED and BLUE).
Keep the earbuds close to the transmitter while pairing.
Restart the transmitter and repeat Step 2.

Need More Help?

Contact Avantree Support and tell us what LED indicators you see on the transmitter and earbuds.

Contact Avantree Support →