Medley Pebble 2 - How to Factory Reset / Clear Pairing History? – Avantree Support

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Medley Pebble 2 – How to Factory Reset / Clear Pairing History

If your Medley Pebble 2 earbuds are having connection problems, connecting to the wrong device, or you want to pair them again, clearing the pairing history may help.

Important: A factory reset clears the earbuds' previously saved wireless connections. You will need to reconnect them afterward.

Before You Start

Take both earbuds out of the charging base and temporarily turn OFF Bluetooth on nearby devices that previously connected to them. The LEFT and RIGHT earbuds must be reset separately.

Step 1 – Reset the Earbuds

Start with the LEFT earbud.

Press and hold the Volume + and − buttons together for 5 seconds.

Watch the earbud LED:

RED & BLUE stay ON for about 3 seconds

The saved pairing history has been cleared.

↓

RED & BLUE flash

The earbud has automatically entered Bluetooth pairing mode.

Now do the same thing with the RIGHT earbud. Press and hold the Volume + and − buttons together for 5 seconds and wait for the same LED sequence.

Step 2 – Reconnect Your Earbuds

After resetting both earbuds, choose how you want to reconnect them.

Connecting to a Phone, Tablet, or Computer?

Flashing RED & BLUE means the earbuds are ready for Bluetooth pairing.

Open Bluetooth Settings on your device.
If an old Medley Pebble 2 entry is listed, select Forget / Remove Device.
Search for available Bluetooth devices again.
Select your Medley Pebble 2 earbuds and wait for them to connect.

Using the Earbuds with the Medley Pebble 2 Transmitter?

After a reset, your earbuds may need to reconnect to the Medley Pebble 2 transmitter.

Follow the guide below for the complete connection steps.

Connect Earbuds to Medley Pebble 2

Something Doesn't Look Right?

Nothing Happens When I Hold + and −

Make sure you are:

✓ Holding Volume + and − at the same time

✓ Holding them continuously for the full 5 seconds

✓ Resetting one earbud at a time

Earbuds Keep Connecting to an Old Phone or Tablet

Temporarily turn Bluetooth OFF on nearby devices that previously connected to the earbuds. Then reset both earbuds again.

If reconnecting to a phone or tablet, remove the old earbuds from its Bluetooth settings before pairing again.

Need More Medley Pebble 2 Help?

Browse more Medley Pebble 2 setup, connection, and troubleshooting guides.

View Medley Pebble 2 Guides

Still Having Connection Problems?

Contact Avantree Support and tell us what LED you see on each earbud and what device you're trying to connect to.

Contact Avantree Support