Eon Me - Not Work with TV? – Avantree Support

TV Connection Help

Headphones Not Working with Your TV?

First check whether your TV supports Bluetooth audio. The correct setup depends on your TV.

Check this first

The included charging dock does not transmit TV audio. To connect directly to a TV, the TV must support Bluetooth headphones or Bluetooth audio.

Which Setup Do You Have?

Select an option below to jump directly to the correct instructions.

Option 1

Bluetooth TV

Your TV supports Bluetooth headphones or Bluetooth audio.

Go to Bluetooth TV Instructions Option 2

TV Without Bluetooth Audio

Your TV does not support Bluetooth headphones and requires a compatible Crescendo transmitter.

Go to Transmitter Instructions

If Your TV Has Bluetooth Audio

Pair the headphones directly through your TV's Bluetooth settings.

Open the TV's Bluetooth Settings

On your TV, look under Settings → Sound / Audio → Bluetooth.

Look for an option such as Bluetooth Headphones, Bluetooth Speaker, or Bluetooth Audio Output.

TV Bluetooth Settings Guide

Put the Headphones in Bluetooth Mode

Slide the mode switch to Bluetooth.

Flashing red + blue = ready to pair

If the LED is not flashing red and blue, press and hold the Play/Pause button for 3 seconds.

Select Eon 3D on Your TV

Start a Bluetooth search on the TV, then select Eon 3D from the device list.

Solid blue = connected

Select Bluetooth as the TV Audio Output

If the headphones connect but the TV still plays through its speakers, open the TV's Sound Output menu and select Bluetooth headphones / Eon 3D.

Back to Setup Options

If Your TV Does Not Have Bluetooth Audio

Use the Crescendo Base transmitter to connect the headphones to a TV with HDMI ARC, Optical, or AUX audio output.

Need a Crescendo Transmitter?

The Crescendo Base is the compatible transmitter base for Eon 3D.

View Crescendo Base

Important: the included charging stand is not a transmitter.

To use Base mode with your TV, you need the compatible Crescendo Base transmitter.

Connect the Transmitter to Your TV

Connect the Crescendo Base to a supported TV audio output and turn the transmitter on.

Switch the Headphones to Base Mode

Slide the headphone mode switch to Base.

Mode → Base

Enter Pairing Mode

Press and hold the Play/Pause button for 3 seconds.

Keep the headphones close to the transmitter while they connect.

Wait for the Connection

When connected, the headphone LED becomes solid blue.

Solid blue = connected

Back to Setup Options

Still Not Working?

TV Finds the Headphones but Won't Connect

Remove or forget Eon 3D from the TV's Bluetooth device list.
Turn Bluetooth off on nearby phones or tablets that previously used the headphones.
Put the headphones back into Bluetooth pairing mode. The LED should flash red and blue.
Search again from the TV and select Eon 3D.

Connected but No TV Sound

Confirm the headphone LED is solid blue.
Open the TV's Sound Output menu.
Select Bluetooth headphones or Eon 3D.
Raise both the TV output volume and headphone volume.

Headphones Keep Reconnecting to Your Phone

Disconnect Eon 3D from your phone.
Temporarily turn the phone's Bluetooth off.
Put Eon 3D into pairing mode again. The LED should flash red and blue.
Search for it from the TV and reconnect.

Still Need Help?

Tell us your TV brand and model, which connection method you are using, and what the headphone LED is doing.

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