If you hear sound from only one earbud, try the following:
1. Quick Fix (Recommended)
Place both earbuds into the charging case and make sure the charging LEDs turn on.
Then take both earbuds out again.
➡️ In most cases, this will resolve the issue.
2. Re-connect the Earbuds with the Transmitter (If needed)
If the issue persists, reconnect the earbuds and transmitter:
Put the transmitter into pairing mode
- Press and hold the Add Device button for 2 seconds until the Orange LED flashes quickly.
Put the earbuds into pairing mode
- Disconnect the earbuds from any other devices first.
- Place both earbuds into the charging case and keep the lid open.
- Press and hold the case button for 3 seconds until the earbuds flash Red quickly.
Reconnect the devices
- Keep the transmitter and earbuds close together.
- Wait a few seconds.
- When the earbuds show a SOLID BLUE LED for 1 second, then the light turns off, the connection is complete.
💡 Tip
- For further assistance, please contact support@avantree.com.
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