What’s the Best System to Use for Multi-User Hearing Assist Support in a Big Venue? – Avantree Support

Why not just use Classic Bluetooth?

Classic Bluetooth typically connects only one or two headphones to a single device, so it is not designed for large multi-user listening. For multiple listeners, consider one of the three approaches below.

3 Approaches

Choose the setup that fits your listeners.

You can use an Auracast system, a classic wireless group listening system, or a hybrid system that supports both Auracast and easy-to-use venue receivers.

Auracast Approach

Pros

Future-ready for Auracast-enabled devices.
Compatible Auracast hearing aids and headphones can connect directly.
Users can bring their own compatible Auracast devices.

Consider

Not all hearing aids or headphones support Auracast yet.
Some users may need help finding and joining the broadcast.

Examples:

Audikast 4HA Voyager Oasis Aura AirCast NetCast

Classic Wireless Approach

Pros

Multiple compatible receivers can be added.
Very simple for visitors — switch on and listen.
No phone, app, or broadcast selection is needed.

Consider

Uses its own wireless system rather than Auracast.
Users cannot directly join with their own Auracast or standard Bluetooth devices.

Examples:

Audiplex MX Quartet 2 Harmony Systems

Hybrid Solution

Pros

Combines Auracast broadcasting with simple venue-provided receivers.
Compatible hearing aid or headphone users can join the Auracast broadcast directly.
Other visitors can use the supplied receivers without needing their own Auracast device.

Good for mixed audiences

Useful when some visitors bring compatible hearing aids while others need an easy loaner receiver.

Example:

AuraPlex MX

Compare the 3 approaches

Approach	Examples	Advantages	Things to Consider
Auracast	Audikast 4HA, Voyager, Oasis Aura, AirCast, NetCast	Future-ready; compatible hearing aids and headphones can join directly; supports bring-your-own compatible devices.	Auracast support is not yet available on every hearing aid or headphone; some listeners may need help joining.
Classic Wireless	Audiplex MX, Quartet 2, Harmony Systems	Supports multiple compatible receivers; simple switch-on-and-listen experience; no pairing or app needed for the listener.	Uses its own wireless ecosystem and does not allow visitors to directly use their own Auracast or standard Bluetooth devices.
Hybrid	AuraPlex MX	Combines Auracast with easy venue-provided receivers, allowing different types of listeners to use the same system.	The venue should plan how many loan receivers are needed for visitors who do not have compatible Auracast devices.

Using the Auracast approach?

Check whether the listener's hearing aids support Auracast, or view the connection guide for supported hearing aid brands.

CHECK HEARING AID COMPATIBILITY HEARING AID CONNECTION GUIDE

Not sure which approach fits your venue?

Tell us your venue type, approximate size, expected number of listeners, and whether visitors will bring their own hearing aids or use venue-provided receivers.

ASK A QUESTION