HT5009 Plus - How To Reconnect Headphones – Avantree Support

Before You Start: Headphones may reconnect to a nearby device instead of the transmitter, or lose their connection. Try these checks in order, starting with the simplest.

Step 1 – Reduce Wireless Interference

Temporarily turn off Bluetooth on nearby phones, tablets, computers, and TVs that may reconnect to the headphones. Keep the headphones and transmitter away from microwaves, Wi-Fi routers, and other wireless devices that may interfere with the signal.

Step 2 – Restart and Reconnect

Solid Blue on the Headphones – Connected to the transmitter.

Solid White on the Transmitter’s Headphones 1 Indicator – Headphones 1 is connected.

If the headphone LED is not solid blue, follow these steps:

Turn off the TV, transmitter, and headphones for 10 seconds.
Keep the TV off. Turn on the transmitter, then the headphones.
Keep the headphones near the transmitter and wait 5–10 seconds for them to reconnect.
If they do not reconnect, press the transmitter’s Headphones 1 button once.

Once the headphones reconnect, turn the TV back on.

Step 3 – Manually Pair and Lock the Headphones

If the headphones still do not reconnect, follow the HT5009 Plus pairing and locking guide.

HT5009 Plus Pair & Lock Guide →

Step 4 – Reset the Headphones

If pairing does not fix the connection, clear the headphones’ pairing history using the reset guide.

Headphone Reset Guide →

Still Having Connection Problems?

Tell us what the headphone and transmitter indicators show.

Contact Avantree Support →