Before You Start: If your NB16-Q headphones are not connecting to the Audikast-3 transmitter, their Bluetooth connection may have been lost or interrupted.
Turn OFF the TV and nearby Bluetooth devices. Keep the headphones and transmitter 1–3 feet apart.
Step 1 – Restart Devices & Check Headphone Connection
- Turn OFF the TV, transmitter, and headphones.
- Keep the TV OFF, then turn ON the transmitter and headphones.
- Check the headphone LED. Solid Blue - Connected.
If the headphones are not connected, continue to Step 2.
Step 2 – Put the Transmitter & Headphones in Pairing Mode
Flashing RED & BLUE – Both devices are ready to pair.
Solid BLUE – Connected. Test the headphones.
- On the transmitter, press and hold the 1 button for 5 seconds, until its LED flashes RED & BLUE.
- Turn OFF the NB16-Q headphones. Then press and hold the Multi-Function Button (MFB) until the headphone LED flashes RED & BLUE.
- Keep the headphones close to the transmitter and wait until the LED indicators stop flashing and turn Solid BLUE, confirming a successful connection.
Step 3 – Factory Reset if Pairing Still Fails
If the headphones still won’t connect, factory reset both the headphones and transmitter to clear their previous pairing records.
- Follow the HT4186-Q Factory Reset Guide to reset both devices.
- Repeat Steps 1 and 2 to pair them again.
Still Not Connecting?
Contact Avantree Support and include which headphones you’re using and the LED status on the headphones and transmitter.
Contact Avantree Support →
Comments
0 comments
Related articles
Please sign in to leave a comment.