Not sure which button or light to check?
Select a control below. The product image will zoom into its location and show you what it does.
Select a control below. The product image will zoom into its location and show you what it does.
Find the Controls on Your Duet
Select a component, then choose a control to zoom in and see what it does.
Duet headphones
1 START HERE
What do you want to check?
Select a button or indicator below. The photo will zoom in and the instructions will appear underneath.
SELECT A CONTROL
Click to zoom
2 WHAT IT DOES
SELECT A CONTROL
Your explanation will appear here.
Choose a control above.
Good to Know
- Use a reliable wall power source. Avoid charging from a TV or computer USB port or from a power bank because these may not provide sufficient power.
- Using Optical or HDMI ARC? Set the TV’s Digital Output Audio Format to PCM to help prevent audio problems.
- Volume Boost is for Optical input only. When enabled, it raises the Optical input volume by 8 dB.
Something Doesn’t Look Right?
No Sound?
Check the recommended steps if the headphones have no sound after setup.
Open No-Sound GuideStrange or Missing Audio?
Check the TV’s PCM setting when using Optical or HDMI ARC audio.
Check Audio SettingsNeed Multiple Audio Outputs?
Learn how to use a soundbar, TV speakers, and headphones together.
View the Guide
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