Medley Pebble - Troubleshooting: How to Fix One-Side Sound Issue?

If the transmitter’s "🎧" & "TV Audio" LEDs are solid BLUE & solid WHITE respectively, but one or both earphones keep flashing BLUE, try resetting both the earphones and the transmitter to restore the connection.

⚠️ Note: Both the transmitter and the earphones must be reset to successfully complete the process.

Step 1: Reset the Earphones and Enter Pairing Mode

1. Place the non-working earphone (the one flashing BLUE) on top of the transmitter.

2. Wait a few seconds - the other earphone should automatically start flashing RED & BLUE.

3. Double-click the Multifunction Button (MFB) on the flashing earphone. Its LED will briefly turn PINK, then flash BLUE.

4. Put the earphone back on top of the transmitter.

5. Remove both earphones simultaneously - their LEDs will flash BLUE as they connect to each other.

6. Once connected, both earphones will enter pairing mode, indicated by flashing RED & BLUE.

Step 2: Reset the Transmitter and Enter Pairing Mode

1. Press and hold the "Reset" button on the transmitter for about 5 seconds.

2. The "🎧" LED will flash PINK for 2 seconds, then start flashing RED & BLUE alternately.

3. This confirms that the transmitter’s pairing history has been cleared and it is now in pairing mode.

Step 3: Wait for the Earphones to Connect to the Transmitter

1. Keep the earphones close to the transmitter.

2. After about 5 seconds, the earphones will automatically connect to the transmitter.

3. The earphones' LEDs will briefly turn WHITE for 3 seconds and then turn off.

4. The transmitter’s indicators will show solid BLUE ("🎧") and solid WHITE ("TV AUDIO"), confirming a successful connection.