No sound from your Audiplex M3 may be caused by an incorrect audio input, an invalid source signal, a receiver that is not connected to the transmitter, or low listening volume. Follow the 3 steps below to restore sound.
Check the Transmitter's Audio Signal
Turn on the Audiplex M3 transmitter and play audio. Check the OPT / AUX indicator.
Audio signal detected. Continue to Step 2.
No audio signal. Check the input below.
Make sure the selected input matches your audio source. Press the transmitter's OPT/AUX button to switch between Optical and AUX.
AUX / 3.5 mm
Set your TV's audio output to Headphone / Audio Out.
Bluetooth
Press the transmitter's Bluetooth button to enter pairing mode, then pair your audio source again.
Check the Receiver Connection
- Make sure the receiver is charged and turned on.
- Keep the receiver near the transmitter.
- Select the correct transmitter/channel on your receiver.
- If disconnected, restart the receiver and reconnect.
Check the Earphones and Volume
- Plug the wired earphones fully into the receiver.
- Increase the receiver volume.
- Make sure your audio source is playing and not muted.
- If there is still no sound, try another pair of earphones.
Still No Sound? Try These Final Checks
- One receiver has no sound: Restart it and check its channel and earphones.
- All receivers have no sound: Check the transmitter's audio input and restart it.
- Still not working: Try another audio cable or source.
Still Need Help?
Tell us your audio source (Optical, AUX, or Bluetooth), the transmitter LED status, and whether the issue affects one receiver or all receivers.
ASK A QUESTION
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