Skip to main content
Sign in
Deutsch Español Français Italiano 日本語（日本） 中文 (香港)
Category List
  • Updated

Aura Loop (Dual) – Update Devices & Set Up Private Mode (Passcode)

  • Updated

PRIVATE MODE GUIDE

Aura Loop (Dual) – Set Up Private Mode with a Passcode

Private Mode protects your Auracast broadcast with a passcode. Only compatible devices with the correct passcode can join.

Before You Start

You will need:

  • Aura Loop transmitter and Loop earbuds
  • Windows PC or Mac
  • USB data cable
  • iPhone or Android phone
  • Avantree Firmware Updater
  • Avantree–Avantalk App

Step 1 – Update the Transmitter

Private Mode requires transmitter firmware V0.2.9 or later.

Download Avantree Firmware Updater

  1. Install and open the Avantree Firmware Updater.
  2. Connect the transmitter to your computer using a USB data cable.
  3. Turn the transmitter ON.
  4. Wait for the Updater to detect it.
  5. Click Check for Updates.
  6. Install firmware V0.2.9 or later.
Do not disconnect or turn off the transmitter while it is updating.

Step 2 – Update the Loop Earbuds

Private Mode requires earbud firmware V0.8.0 or later.

  1. Turn on the Loop earbuds.
  2. Connect them through your phone’s Bluetooth Settings.
  3. Wait until your phone shows Connected.
  4. Open the Avantree–Avantalk App.
  5. Tap Add Device → Avantree Loop → Connect.
  6. Install firmware V0.8.0 or later.
No update message? Open the earbuds in the App, then select ⚙ Settings → Update Now.
Step 3 – Connect the Earbuds to the Transmitter
  1. Turn the transmitter ON.
  2. Turn the Loop earbuds ON.
  3. Make sure the earbuds are in Auracast mode.
    Flashing ORANGE = Searching for an Auracast broadcast
  4. Keep the earbuds close to the transmitter.
  5. Wait for them to connect.
    Solid ORANGE = Connected through Auracast
No TV sound? Stop here. Connect the earbuds and get TV sound working before setting a passcode.
Step 4 – Set and Apply Your Passcode

Return to the Avantree Firmware Updater on your computer.

  1. Open the Advanced tab.
  2. Find Encryption.
  3. Select Encrypted (User-defined).
  4. Enter your passcode.
  5. Enable Synchronize to supported Avantree Rx.
  6. Click Apply Settings and wait for the process to finish.
Do not skip “Synchronize to supported Avantree Rx.” This sends the new Private Mode information to the connected earbuds.

Do not turn off or disconnect either device while the settings are being applied.

Step 5 – Test Private Mode
  1. Keep the transmitter ON.
  2. Turn the Loop earbuds OFF.
  3. Wait a few seconds, then turn them back ON.
  4. Wait for the earbuds to reconnect.
  5. Play TV audio and check for sound.
TV sound returns: Private Mode setup is complete. Only compatible devices with the correct passcode can join.

Something Doesn’t Look Right?

Earbuds Stopped Connecting After Setting the Passcode

Do not reset the earbuds yet.

  1. Open the Avantree Firmware Updater.
  2. Go to Advanced → Encryption.
  3. Change Encrypted to Public.
  4. Click Apply.
  5. Wait for the earbuds to reconnect and confirm TV sound.
  6. Repeat Steps 3 and 4 while the earbuds remain connected.
Private Mode or Encryption Option Is Missing

Update the transmitter to V0.2.9 or later using Check for Updates in the Avantree Firmware Updater.

App Cannot Find the Loop Earbuds
  1. Open your phone’s regular Bluetooth Settings.
  2. Connect Avantree Loop.
  3. Wait until it shows Connected.
  4. Reopen the App and select Add Device → Avantree Loop → Connect.

Need More Aura Loop Help?

See all setup and troubleshooting guides for this product.

View Aura Loop Support

Still Having Trouble?

Contact the Avantree support team for additional assistance.

Contact Avantree Support

Comments

0 comments

Related articles

Please sign in to leave a comment.