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Loop Earbuds – How to Charge
Charge your Loop earbuds using a USB-C cable or a Loop charging dock.
Option 1 – Charge with a USB-C Cable
Connect the USB-C cable to the earbuds, then connect the other end to a 5V, 0.5–2A USB power source.
A full charge takes about 2 hours and provides up to 24 hours of playtime.
Tip: If you charge with a USB-C cable and won't use the earbuds afterward, turn them OFF.
Option 2 – Charge with the Charging Dock
Connect the dock to a 5V, 0.5–2A power source, then place the earbuds securely on the charging contacts.
Earbuds Not Charging?
If you do not see the
solid RED light:
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Reconnect the USB-C cable, or reposition the earbuds on the dock.
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Using the dock? Make sure the charging contacts are clean. Remove dust or debris with a clean, dry cloth.
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Make sure the power source is working.
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Try another USB cable or USB power source.
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Use a 5V, 0.5–2A power source. Avoid chargers above 2A, as they may damage the battery.
Need More Aura Loop Help?
Browse more setup, connection, and troubleshooting guides for Aura Loop.
View Aura Loop Guides
Still Not Charging?
Contact Avantree Support and tell us how you are charging the earbuds (USB-C cable or charging dock) and what LED light you see.
Contact Avantree Support
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