How to Factory Reset Loop Earbuds? – Avantree Support

START HERE

Loop Earbuds – How to Factory Reset / Clear Pairing History

Reset your Loop earbuds if they won't connect, keep connecting to an old device, or have repeated connection problems.

Important: Resetting clears all saved Bluetooth connections. You will need to reconnect your devices afterward.

Keep holding until the LED shows:

Solid PINK for 2 seconds = Pairing information cleared

✓ Reset successful. Your saved Bluetooth pairing history has been cleared.

After the reset, reconnect the Loop earbuds to the device you want to use.

Connecting to a Phone or Computer?

Press and hold the Bluetooth button for 3 seconds.

Flashing RED & BLUE = Bluetooth pairing

Open your phone or computer's Bluetooth menu and select Avantree Aura Loop.

Connecting to an Aura Loop Transmitter?

Use the Bluetooth / Auracast button to switch modes.

Single-press the button to switch to Auracast mode.

Keep the earbuds near the Aura Loop transmitter and allow them to reconnect.

Solid ORANGE = Connected to Auracast

Reset Worked but the Earbuds Won't Connect?

Make sure the earbuds are in the correct mode for the device you want to use.

Flashing RED & BLUE = Bluetooth pairing

Solid ORANGE = Connected to Auracast

Need More Loop Help?

Browse more Loop setup, connection, and troubleshooting guides.

Still Need Help?

Contact Avantree Support and tell us what LED you see on your Loop earbuds.