Use Avantree Device with Microsoft Teams – Avantree Support

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How to Use Your Avantree Device with Microsoft Teams

Follow these steps to set up your Avantree headphones or headset for Microsoft Teams meetings.

Step 1 – Connect Your Avantree Headphones

Choose how your headphones connect to your computer.

Option A – Using the Included USB Dongle

Plug the included USB dongle into your computer.
Turn ON your Avantree headphones.
Wait for the headphones to connect if they are already paired with the dongle.

Connected: On supported Avantree dongles, the LED turns solid BLUE. Indicators may vary by model.

Option B – Using Your Computer's Built-in Bluetooth

Put your Avantree headphones into Bluetooth pairing mode.
Open your computer's Bluetooth settings.
Select your Avantree headphones and connect.
Make sure the headphones show as connected.

Example – Windows Bluetooth Settings

Windows Bluetooth settings showing Avantree headphones connected

Important: On some Windows versions, compatible headsets show connected for both Voice and Music. If voice is unavailable, try removing the Bluetooth connection and pairing again.

Step 2 – Check Your Computer's Sound Settings

Make sure your computer is using the correct speaker and microphone.

For Windows:

Open Settings → System → Sound.
Under Output, select your Avantree headphones or USB dongle.
Under Input, select your Avantree headset microphone if supported.

Example – Windows Sound Settings

Windows Sound settings showing Avantree audio output and input

Using a Mac? Open System Settings → Sound. Select your Avantree device under Output and, if supported, under Input.

Note: Some Avantree devices support listening only. If your device does not support microphone input, select your computer's built-in microphone instead.

Step 3 – Set Up Your Audio in Microsoft Teams

Open Microsoft Teams on your computer.
Click the three dots (…) near your profile picture.
Select Settings → Devices.
Under Speaker, select your Avantree headphones or USB dongle.
Under Microphone, select your Avantree headset microphone if supported. Otherwise, select your computer's microphone.

Example – Microsoft Teams Settings

Open Settings

Select Audio Devices

Microsoft Teams Devices settings showing speaker and microphone selections

Connected but Cannot Hear Anything in Teams?

Make sure your Avantree headphones are turned ON and connected.
Turn up the volume on your headphones and computer.
Under Teams → Settings → Devices → Speaker, select your Avantree device.
Test the sound again.

Still Need Help?

Contact Avantree Support and include your product model, whether you use a USB dongle or built-in Bluetooth, and whether the issue affects the speaker, microphone, or both.

Contact Avantree Support