How to Factory Reset / Clear Pairing History of TWS116?

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TWS116 – Factory Reset / Clear Pairing History

Reset the earbuds if they will not pair, reconnect, or work together correctly.

Important: Reset BOTH earbuds, one at a time, then clear the old Bluetooth connection from your phone, computer, or transmitter.

Step 1 – Reset One Earbud

Turn the earbud OFF first.

1. Remove one earbud from the charging case.
2. Quickly press its button once.
3. Immediately press it again and hold for about 3 seconds.
4. Release when the LED turns RED and you hear “Power Off.”

With the earbud OFF, press and hold its button for about 10 seconds. Keep holding through the full sequence:

Release after the final RED light, then place the earbud back in the charging case.

Step 2 – Reset the Other Earbud

Remove the other earbud and repeat Step 1. Reset it the same way, then place it back in the charging case.

Step 3 – Clear the Old Bluetooth Connection

1. Open Bluetooth Settings on the phone, tablet, computer, or other device you used before.
2. Find the old TWS116 connection.
3. Select Forget, Remove, or Unpair.
4. Turn Bluetooth OFF and back ON.

Step 4 – Pair the Earbuds Again

1. Remove both earbuds from the charging case together.
2. Keep them close together so they reconnect to each other first.
3. Open Bluetooth Settings and select TWS116.

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