Headphones Not Connecting? Pair & Lock Them Again
Start with the black Headphone 1. Once it is connected and locked, connect the red Headphone 2.
Complete Headphone 1 first.
Pair and lock Headphone 1 before moving on to Headphone 2.
Before You Start
Black Headphones
Open each step as you go.
1 Reset the Transmitter Hold + and − together for about 7 seconds.
Make sure the transmitter is powered on.
Press and hold the + and − buttons together for about 7 seconds.
2 Reset Headphone 1 Hold + and − together for about 8 seconds.
Turn the black Headphone 1 ON.
Press and hold + and − together for about 8 seconds.
3 Lock Headphone 1 Do this after Headphone 1 is connected.
After Headphone 1 is connected, press and hold the Headphone 1 and Headphone 2 buttons on the transmitter together for about 10 seconds.
Now Connect Headphone 2
Complete these steps after Headphone 1 has been connected and locked.
1 Put Headphone 2 in Pairing Mode Hold the switch in the PAIR position.
Slide and hold the OFF / ON / PAIR switch in the PAIR position for about 3 seconds.
2 Put Channel 2 in Pairing Mode Hold the Headphone 2 button for about 2 seconds.
Press and hold the Headphone 2 button on the transmitter for about 2 seconds.
3 Wait for Headphone 2 to Connect Keep it close to the transmitter.
Keep Headphone 2 close to the transmitter and do not press any more buttons.
Wait about 5–10 seconds.
Reconnect in This Order
You do not need to repeat the pairing steps during normal use.
Turn on the black Headphone 1 and let it reconnect.
Once Headphone 1 is connected, turn on the red Headphone 2.
If Headphone 1 Is Still Charging
Turn on Headphone 2. If it does not reconnect automatically, press the Multi-function button once.
The Multi-function button is the button between + and −.
Still Need Help?
Tell us whether the issue is with Headphone 1 or Headphone 2 and include the LED color or flashing pattern you see.
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