HT41899 - How to Factory Reset/Clear Pairing History? – Avantree Support

A factory reset clears the saved Bluetooth pairing history.

After resetting, the transmitter and headphones may need to be paired and locked together again.

Which buttons do I press?

Use the + and − volume buttons. Press both buttons at the same time.

Transmitter

+ + −

Press and hold both buttons together for about 7 seconds.

Headphones

+ + −

Press and hold both buttons together for about 8 seconds.

Reset the Transmitter

Do this first.

Turn the transmitter ON.

Make sure the HT41899 transmitter is powered on before starting the reset.

Press the + and − buttons together.

These are the transmitter's volume buttons.

Press and hold together

+ + − Hold for about 7 seconds

Keep holding until both Bluetooth LEDs flash PINK.

Do not release the buttons too early.

Flashing PINK = pairing history cleared.

Check the Bluetooth LED next to Headphone 1.

After the reset, the Bluetooth LED next to Headphone 1 will begin flashing blue.

Flashing BLUE = transmitter reset completed.

Transmitter reset complete.

Now reset the headphones below.

Reset the Headphones

Repeat these steps for each headphone that needs to be reset.

Turn the headphones ON.

Slide the headphone power switch to the ON position.

Press the + and − volume buttons together.

Use the two volume buttons on the headphones.

Press and hold together

+ + − Hold for about 8 seconds

Keep holding until the headphone LED flashes PINK.

The pink LED confirms that the saved pairing history has been cleared.

Flashing PINK = pairing history cleared.

Wait for the headphones to enter pairing mode.

After the reset, the headphones automatically return to pairing mode.

Flashing RED & BLUE = pairing mode.

Headphone reset complete.

If you need to reset the second headphone, repeat the same steps on that headphone.

Headphones not reconnecting after the reset?

Resetting clears the saved Bluetooth connection. If the headphones do not reconnect, pair and lock them to the transmitter again.

Pair, Connect & Lock the Headphones

Need a Visual Guide?

Open the HT41899 Interactive Setup Guide for additional visual setup and reconnection instructions.

Open Interactive Setup Guide

Still having trouble?

If the headphones still will not connect after resetting them, tell our support team which headphone is affected and what LED you see.

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