Slumber B (USB-C) - Fix No Sound

Before You Start: Slumber B connects to your device through its USB-C plug. No Bluetooth pairing is needed. Check the connection, device audio output, and volume with these steps.

Step 1 – Check the USB-C Connection

1. Unplug Slumber B, then reconnect its USB-C plug firmly to your device.
2. Make sure your device supports USB-C audio and is sending audio through the USB-C connection.
3. If you are using an adapter, confirm that it supports USB-C audio—not charging only—and push both connections in firmly.

Step 2 – Check Audio Output & Volume

1. Play music or a video and make sure your device’s audio is not muted.
2. Turn up the volume on both your device and Slumber B using its volume wheel.
3. For better sound, place Slumber B on top of your pillow, inside the pillowcase.

Step 3 – Still No Sound? Test Again

1. Try another song, video, or app.
2. Disconnect and reconnect Slumber B, then test the audio again.
3. Try Slumber B with another USB-C audio device. If it works there, check your original device’s audio output and USB-C audio compatibility.

Still No Sound?

Tell us your device brand and model, whether you are using an adapter, and what you have tried.