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Eon Aura T- Fix No Sounds

  • Updated
NO SOUND TROUBLESHOOTING

Eon Aura T – No Sound From Headphones?

Follow these steps if your Eon Aura T (AS100R) headphones are connected but you cannot hear sound.

Before You Start: Turn on your headphones and play music, a video, or another audio source while testing.

Step 1 – Check Your Connection Mode

Choose how you are using your headphones:

Using Bluetooth (Phone, Tablet, Computer or TV)
  1. Open the Bluetooth settings on your phone, tablet, computer or TV.
  2. Check that Eon Aura is connected.
  3. Select Eon Aura as the audio output device, if required.
  4. Play audio and check whether you can hear sound.

Check the Headphone LED

Solid Blue – Bluetooth connected.
Flashing Red & Blue – Bluetooth pairing mode.

If the LED is flashing red and blue, select Eon Aura in your device's Bluetooth list to connect.

Using Auracast (Broadcast Transmitter or Public Broadcast)
  1. Make sure the Auracast transmitter or broadcast is turned on and playing audio.
  2. Keep the headphones near the broadcast source.
  3. Check the Auracast indicator on the headphones.

Solid Orange: Connected to Auracast.

Flashing Orange: Searching for an Auracast broadcast.

Step 2 – Check the Volume

  1. Press Volume + on the headphones.
  2. Increase the volume on your phone, TV, computer or audio source.
  3. Make sure the audio source is not muted.

Step 3 – Restart the Connection

  1. Turn off the Eon Aura headphones.
  2. Restart your phone, TV, computer or Auracast transmitter.
  3. Turn the headphones back on.
  4. Reconnect and test the sound again.
Step 4 – Connected but Still No Sound?
  1. Try playing audio from a different app or video.
  2. If using Bluetooth, disconnect any other Bluetooth audio devices that may be receiving the sound.
  3. If using Auracast, confirm that the broadcast source is sending audio.
Step 5 – Factory Reset (If Needed)

If the problem continues, follow the official reset instructions:

Eon Aura – Factory Reset Guide →

Resetting clears the saved Bluetooth pairing history. You will need to reconnect afterward.

Still No Sound?

Tell us whether you are using Bluetooth or Auracast, what device you are connecting to, and what the headphone indicator lights show.

Contact Avantree Support →

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