Eon Aura T- Fix No Sound – Avantree Support

Before You Start: No sound may be caused by an incorrect connection mode, disconnected headphones, or audio settings. Turn on your Eon Aura T headphones and play music or a video with sound.

Step 1 – Check the Headphone Connection

Make sure the headphones are connected to your audio source.

Bluetooth – TV, Phone or Computer

Turn on the headphones. The LED should flash Red & Blue (Bluetooth pairing mode).
Open your device's Bluetooth settings and connect to Eon Aura.

Solid Blue – Connected to Bluetooth.

Not flashing Red & Blue? Hold the power switch to Hold to Pair for 3 seconds.

Auracast – Broadcast Transmitter

Turn on the headphones.
Keep the headphones near the Auracast broadcast source.

Flashing Orange – Searching for an Auracast broadcast.

Solid Orange – Connected to an Auracast broadcast.

Step 2 – Check the Audio & Volume

Increase the volume on the headphones and your TV, phone, or computer.
Make sure the audio is not muted.
Try another video, app, or TV channel.
Bluetooth: Select Eon Aura as your device's audio output.

Step 3 – Restart the Connection

Turn the headphones OFF.
Restart your TV, phone, computer, or transmitter.
Turn the headphones back on, reconnect, and test again.

Still No Sound?

Tell us your device model, connection mode, and headphone LED status.

Contact Avantree Support →