Voyager HA- Fix pairing issue

If your Voyager headphones aren’t pairing, most issues can be fixed by ensuring the device is in the correct mode: use Bluetooth mode or Auracast mode. Also, turn off other Bluetooth devices on your TV, phone, or nearby gadgets to avoid interference.

Quick Check

Pair via Auracast

1.  Before pairing Check Compatibility [HERE]

2.  Make sure your hearing aids aren’t streaming audio (calls, music, or media).

3.  Switch Voyager to Auracast mode (slide to Active).

4.  Put your hearing aids/earbuds in Auracast mode and connect via the hearing aids’ app or Android Auracast assistant to complete pairing 

5.  Select “Find and Join Broadcast” → choose Voyager

Pair via Bluetooth

1.  On your TV, phone, or tablet, toggle Bluetooth off and on.

2.  Ensure Voyager is ON and in Bluetooth mode.

3.  Wait for the screen to show “Searching → Ready to Pair”.

4.  If you don’t see “Searching”, press and hold the middle button for 2 seconds to enter pairing mode.

Most Common Issues

● Headphone or hearing aids already connected to another device.

● Interference from other nearby Bluetooth devices.

💡 Tip:

For detailed button and indicator instructions, please see Voyager - Buttons, Indicators & Function Table

Still Not Working?

Contact us at ✉️ support@avantree.com and provide your headphone or hearing aid model.