If the earbuds feel loose or keep falling out, please try the following:
1. Try different ear tip sizes
Make sure you’ve tested all included sizes: S / M / L.
A proper fit should feel snug and secure.
2. Adjust how you wear them
Insert the earbuds slightly deeper and gently rotate them to find a more stable position.
3. Check for a secure seal
If the earbuds don’t seal well, they may feel loose and fall out more easily.
4. Try the Earfin accessory for extra stability
Ear shape varies from person to person, and standard ear tips may not fit everyone perfectly.
For a more secure fit, you can try our Earfin accessory:
https://avantree.com/products/earbuds-fins-for-aura-loop-loop
If you need the Earfin accessory, please contact us at support@avantree.com and we’ll be happy to send it to you for free.
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