ShareCast Solo - Troubleshooting: No sound when connected via Auracast – Avantree Support

AURACAST NO SOUND

ShareCast Solo – No Sound via Auracast?

Start by checking the ShareCast Solo LED. The LED shows whether the speaker is connected to the Auracast broadcast.

Important: ShareCast Solo can join open/public Auracast broadcasts only. It cannot connect to encrypted, private, or password-protected broadcasts.

Step 1 – Check the ShareCast Solo LED

Solid ORANGE = Connected to an Auracast broadcast.

Flashing ORANGE = Not connected yet. Keep the ShareCast Solo close to the Auracast transmitter and make sure the transmitter is actively broadcasting.

Step 2 – Play Audio and Check the Volume

Start playing music, TV audio, a video, or other sound through the device connected to the Auracast transmitter.
If possible, test the audio source directly with headphones.
Press + on the ShareCast Solo several times, then test the sound again.

If there is no sound from the source, fix the source device or transmitter first.

Step 3 – Search for the Broadcast Again

Press and hold ▶ and + together for about 3 seconds to switch modes and search again.
Keep the ShareCast Solo close to the transmitter.
Wait for the LED to become solid ORANGE.

Solid ORANGE = Auracast connected. Test the sound again.

Step 4 – Restart Both Devices

Turn off the ShareCast Solo.
Turn off the Auracast transmitter.
Turn the transmitter back on and make sure it is actively broadcasting audio.
Turn the ShareCast Solo back on.
Wait for solid ORANGE , then test the sound again.

Something Doesn’t Look Right?

Using a Private or Encrypted Auracast Broadcast?

ShareCast Solo supports open/public Auracast broadcasts only. It cannot join encrypted or password-protected Auracast broadcasts.

LED Is BLUE Instead of ORANGE

BLUE = Bluetooth mode. The ShareCast Solo is not listening through Auracast.

Press and hold ▶ and + together for about 3 seconds to switch modes.
Wait for flashing ORANGE .
Then wait for solid ORANGE .

Still Need Help?

Contact Avantree Support if your ShareCast Solo has solid ORANGE but still has no sound, or if it cannot find an open Auracast broadcast.

Contact Avantree Support