Avantree E171 – User Manual
Instructions for controls, calls, and everyday use.
Download the E171 User Manual
View or save the complete manual on your phone, tablet, or computer.
Quick Start – How to Use the E171
The E171 is wired. Bluetooth pairing is not required.
Plug the E171 firmly into your device’s 3.5 mm headphone port, then play music, a video, or make a call.
How to Use the E171 Buttons
The in-line remote controls common music and calling functions:
- Play / Pause
- Track controls
- Answer / End calls
- Reject calls
- Voice assistant
- Microphone
Something Isn’t Working?
Volume Buttons Not Working
The E171 built-in volume controls are not supported by every device.
The volume control does not work with:
- PCs
- Laptops
- iOS MP3 players
On these phones, the Volume + button does not work:
- Google Pixel 3A
- Samsung Galaxy A9
- Samsung Galaxy S10
- Samsung Galaxy Note 9
This does not mean the E171 is defective. Adjust the volume directly on your connected device instead.
No Sound
- Unplug the E171.
- Plug it back in all the way.
- Turn up the volume on your device.
- Play music or a video again.
Using an adapter? Unplug and reconnect the adapter as well.
Microphone Isn’t Working
Make sure the E171 plug is pushed completely into the headphone port. Then test the microphone again with a phone call or voice recording.
Still Need Help?
Tell us your device model, the problem you are having, and whether you can hear any sound.
Contact Avantree Support
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