Sara
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Activity overview
Latest activity by Sara-
Sara created an article,
Eon 3D - Not Work with TV?
If you’re having trouble using your Eon 3D headphones with your TV, please follow the steps below:Step 1: Check if your TV supports BluetoothEon Me connects via Bluetooth. Your TV must support Blue...
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Sara created an article,
Eon Me - Not Work with TV?
If you’re having trouble using your Eon Me headphones with your TV, please follow the steps below:Step 1: Check if your TV supports BluetoothEon Me connects via Bluetooth. Your TV must support Blue...
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Sara created an article,
How Can I Improve Sound Clarity When Using Auracast with My Hearing Aids in Public Venues?
To achieve the best clarity in public venues, you may need to adjust the streaming settings in your hearing aid’s companion app. Below is an example using Starkey.In the My Starkey app:1️⃣ Adjust t...
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Sara created an article,
Voyager HA- Interactive Setup Guide(User Manual)
English: Interactive Setup Guide (English) German: Interaktiver Einrichtungsleitfaden (Deutsch)French: Guide d’installation interactif (Français)Italian: Guida interattiva alla configurazione (Ital...
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Sara created an article,
Avantree Not Showing in Broadcast for Hearing Aid Companion App
If your Avantree isn’t showing up in the Broadcast section, try these quick steps: Step 1: 📱 Make Sure Everything’s Up to DateUpdate your Avantree device software.Update the Hearing Aid Companion a...
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Sara created an article,
Hearing Aids Disconnect or Stutter
This usually happens when your hearing aids are also connected to another device (like a phone) while trying to receive the Auracast audio. This behavior depends on the hearing aids’ firmware and p...
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Sara created an article,
Voyager HA- Fix pairing issue
If your Voyager headphones aren’t pairing, most issues can be fixed by ensuring the device is in the correct mode: use Bluetooth mode or Auracast mode. Also, turn off other Bluetooth devices on you...
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Sara created an article,
Voyager HA- Buttons, Indicators & Function Table
Button Functions:NO. Buttons Functions ① Slide to ON: Active bluetooth mode Slide to : Active Auracast mode Slide to OFF: Turn off the Voyager ② Press once: Select a device to connect or disconn...
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Sara created an article,
Voyager - Can connect to 2 bluetooth headphones?
No. In Bluetooth mode, Voyager can connect to one Bluetooth headphone only.If you want to connect two headphones:Use Avantree Relay/SoundJet R1 → supports dual headphone connection via BluetoothAlt...
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Sara created an article,
Harmony A1 - Audio Quality Degrades Over Time
If you notice the audio quality becomes worse after extended use, this is usually related to the transmitter.Solution:Please update the firmware on your Oasis Aura transmitter.Firmware updates can ...