Start Here
Can't find an Auracast broadcast?
First, make sure the Auracast transmitter is powered ON and actively broadcasting, then move closer to it.
Try These Fixes
If the broadcast still doesn't appear, check these in order.
1
Check your phone permissions
Make sure the permissions needed to scan for nearby broadcasts are enabled.
2
Reconnect Aura C
Unplug Aura C from your phone, then firmly reconnect it to the USB-C port.
Search again
Open VenuCast Connect and scan for broadcasts again.
VenuCast Connect
→
Find Auracast
Still seeing no broadcasts?
Confirm that there is an active Auracast broadcast nearby. Aura C can only find transmitters that are currently powered on and broadcasting.
Still need help?
Tell us what Auracast transmitter or venue you're trying to connect to and what you see in VenuCast Connect.
ASK A QUESTION
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