How Different Types of Hearing Aids work with Avantree / Venucast Transmitters? – Avantree Support

Venucast Hearing Aid Connection Guide

Find the Right Way to Connect Your Hearing Aids

Hearing aids use different wireless technologies. Choose the option that best describes yours, and we’ll show you whether they can connect directly or need another receiver.

Start here

You do not need to understand all the technical terms.

If you know your hearing aid brand and exact model, that is usually enough to start. If you are unsure which option applies to you, choose I don’t know what type I have.

Which option describes your hearing aids?

Choose the closest match. You can open the detailed explanation later if you need more information.

1 ◉

My hearing aids support Auracast

Compatible Auracast hearing aids may receive the venue broadcast directly without a separate personal receiver.

Direct connection possible

See how it works →

2 ᛒ

My hearing aids use regular Bluetooth

Some hearing aids use Classic Bluetooth audio instead of Auracast.

Different transmitter may be needed

See my options →

3 ▯

My hearing aids use MFi or ASHA

These hearing aids commonly receive streamed audio through a compatible smartphone.

Phone-based pathway

See how it works →

4 T

My hearing aids have T-Coil / Telecoil

An Auracast receiver with a neckloop can send the venue audio to compatible T-Coil hearing aids.

No smartphone required

See T-Coil solution →

5 ♬

My hearing aids do not have these features

You can still listen using a personal Auracast receiver with compatible headphones or earbuds.

Personal receiver required

See receiver option →

? ?

I don't know what type of hearing aids I have

Start with your hearing aid brand and exact model. We can help identify the correct connection method.

Check My Hearing Aids Ask Venucast Support →

How Each Connection Type Works

Open only the section that matches your hearing aids.

1. Auracast Hearing Aids — Direct Connection

Direct connection may be possible.
Compatible Auracast-enabled hearing aids can join a Venucast broadcast without a separate personal receiver.

Venue Audio TV, mixer, PA or microphone

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Venucast Transmitter Broadcasts Auracast audio

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Auracast Hearing Aids Join the broadcast

Important: Do not assume a hearing aid supports Auracast just because it is new. Support depends on the exact model, firmware, phone and app.

Check Hearing Aid Compatibility

2. Classic Bluetooth Hearing Aids

Some hearing aids use Classic Bluetooth rather than Auracast. These normally require a compatible Bluetooth transmitter for direct pairing.

For a public venue: Individual Bluetooth pairing is usually less practical for many visitors. A Venucast Auracast system with personal receivers may be the better venue solution.

3. MFi / ASHA Hearing Aids

MFi and ASHA hearing aids commonly stream through a compatible smartphone rather than connecting directly to a standard transmitter.

Auracast Broadcast

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Compatible Phone / Receiver

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Hearing Aids

Compatibility matters. Check the phone model, operating system, hearing aid model and app before using this pathway.

4. T-Coil / Telecoil Hearing Aids

Good option for hearing aids with an active T-Coil program. A smartphone is not required for the basic listening pathway.

Auracast Broadcast

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Receiver + Neckloop

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T-Coil Hearing Aids

Before using this option: Confirm that the hearing aids have a T-Coil and that the T-Coil listening program has been activated.

5. Hearing Aids Without Auracast, Bluetooth or T-Coil

If the hearing aids cannot receive the venue audio directly, the listener can still use a personal Auracast receiver with compatible headphones or earbuds.

Auracast Broadcast

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Personal Receiver

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Headphones / Earbuds

Recommended first step

Not Sure Which Connection Type You Have?

Enter your hearing aid brand and model before buying or installing anything. It only takes a minute.

Check My Hearing Aids Ask a Compatibility Question →

For Venues & Installers

Plan Your Venue System

Get a starting recommendation based on your venue size, audio source and listening needs.

Venue Setup Planner →

Still Need Help?

Ask Venucast Support

Send us the hearing aid brand and model, plus your venue type if this is for a public installation.

Submit a Question →

Connection Help

Hearing Aid Connection Guide

See step-by-step guidance for joining an Auracast broadcast with compatible hearing aids.

Open Connection Guide →

Compatibility matters. Auracast support can depend on the exact hearing aid model, firmware, phone and app. Always check compatibility before choosing a transmitter or receiver.