How to fix no sound or bad audio quality on Avantree C191 when used with Samsung S24?

Due to software incompatibility issues, you may encounter issues such as no sound, intermittent sound, or poor audio quality when using the Avantree C191 with the Samsung S24. To fix these issues, try the following:

1.1 Unplug the C191 earphones.
1.2 Wait for a few seconds.
1.3 Plug the C191 earphones back in. 

If the problems persist, please reach out to us at support@avantree.com and we'll do our best to troubleshoot and / or arrange a return.