Roadtrip - Troubleshooting: It keeps disconnecting/Other party cannot hear me well. What can I do?

This issue could be due to a poor Bluetooth connection. Please follow these steps to troubleshoot:

1. Reset the Car Kit:

   • Step 1: On your device, go to Bluetooth settings and unpair/remove the Roadtrip from the list of paired devices. Then, turn off Bluetooth on your device.
   • Step 2: Put the Roadtrip into PAIRING MODE. With the Roadtrip powered on, press and hold the pairing button  for about 2 seconds until the LED flashes RED and BLUE.
   • Step 3: Reset the Roadtrip. While in pairing mode, quickly double-click the pairing button . The LED will flash PINK and beep twice, returning to pairing mode, indicating the reset is complete.
   • Step 4: Turn on Bluetooth on your device and search for the Avantree Roadtrip to reconnect.

2. Re-pair the Device:

   • Remove the Avantree Roadtrip from your phone's Bluetooth list and pair them again. This can often resolve minor connectivity issues.

3. Test the Connection:

   • Try using the device again to see if the issue has been resolved. Most of the time, these steps will fix the problem.

If the problem persists, please contact Avantree support for further assistance.